Legal Document

Privacy Policy of 551bet – How We Protect Your Data

This Privacy Policy describes how 551bet collects, uses, stores, and protects the personal data of all its users — in full compliance with the General Data Protection Law (LGPD, Law No. 13,709/2018). Please read it carefully to understand your rights and how to exercise them.

Last updated: January 2026
Language: Portuguese (Brazil)
Legal basis: LGPD
Data Protection
551bet · Version 2.2
Data Collected and Purpose
Legal basis for processing
Data Sharing
Cookies and Tracking
Your rights (LGPD)
Contact the DPO
LGPD
Law No. 13,709/2018
SSL
256-bit Encryption
6
Guaranteed rights
15d
Response Timeframe
0
Data selling
24/7
DPO available
Plain-Language Summary

The 551bet collects only the data necessary to operate the platform, process payments, and meet legal obligations. Your data is never sold to third parties. You have the right to access, correct, or delete your data at any time. Questions? Contact our DPO at contato@551bet.best.

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About This Privacy Policy

This Privacy Policy ("Policy") describes how 551bet, operator of the Sports Betting and online casino platform available at 551bet.best ("Platform"), collects, uses, stores, shares, and protects the personal data of its users ("Data Subjects") in accordance with Brazil's General Personal Data Protection Law (LGPD — Law No. 13,709/2018) and other applicable Brazilian regulations.

This Policy applies to anyone who accesses or uses the Platform — including unregistered visitors, registered bettors, and VIP Program members. By creating an account or continuing to use 551bet after being notified of updates to this Policy, you confirm that you have read and understood its contents.

This Policy should be read alongside the Terms & Conditions and the guidelines of Responsible Gambling of 551bet, which form an integral part of the contractual relationship between the platform and its users.

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What Data We Collect

551bet collects only the data necessary for the purposes described in this Policy. Below are the categories of data collected and how they reach us.

Data provided directly by you

Category Specific Data When It Is Collected
Identification Full name, CPF, date of birth, RG/CNH (for KYC) Registration & Identity Verification
Contact Email, phone number, address Registration
Financial Pix key, partial card details (tokenized), deposit and withdrawal history Deposits, withdrawals, and transactions
Biometric Selfie with ID document (for KYC — identity verification only) Before the first withdrawal
Communications Content of messages sent to support Support Contact

Automatically Collected Data

When you access the Platform, some data is collected automatically by our systems to ensure security and improve your experience:

  • Device data: device type, operating system, browser version, screen resolution;
  • Connection data: IP address, approximate location (city/state), internet service provider;
  • Usage data: pages visited, session duration, click events, betting and game history;
  • Cookies and similar technologies: detailed in Section 7 of this Policy.
Data We Do Not Collect

551bet does not collect health data, sexual orientation, party affiliation, religious belief, or any other category of sensitive personal data beyond what is strictly necessary for platform operation and regulatory compliance.

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How We Use Your Data

Personal data collected by 551bet is used solely for the purposes described below. The platform never uses your data for any purpose that is incompatible with the original reason it was collected.

Processing purposes

  • Account operation: creating, authenticating, maintaining, and closing your 551bet account, including access control and security;
  • Transaction processing: deposits via Pix, boleto bancário, credit/debit card, Mercado Pago, and PicPay; withdrawals; refunds of voided bets;
  • Identity verification (KYC): compliance with legal obligations related to user identification, anti-money laundering, and fraud protection;
  • Service delivery: processing of Sports Betting (Brasileirão, Copa do Brasil, UFC, NBB, CBLOL, and other competitions), live casino, slots, and crash games;
  • Customer support: handling requests, disputes, complaints, and inquiries submitted through our support channel;
  • Service Communications: transactional notifications about your account, bets, withdrawals, and security updates;
  • Marketing (with consent): sending promotions, VIP Program offers, and marketing communications when you have opted in to receive them;
  • Regulatory Compliance: compliance with legal obligations, responding to judicial and administrative orders, and maintaining financial records required by law;
  • Fraud prevention: monitoring for suspicious activity, multiple account creation, money laundering, and other activities prohibited by our Terms and by Brazilian law;
  • Platform improvement: aggregated and anonymized usage analysis to identify opportunities to improve the user experience.
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Legal Basis for Processing (LGPD)

The LGPD requires that all personal data processing have a specific legal basis. 551bet grounds each processing activity in one of the legal bases set out in Article 7 of the LGPD, as described below.

Purpose of Processing Legal Basis (LGPD Art. 7)
Account Operation and Service Delivery Contract performance (item V)
Processing deposits and withdrawals via Pix, boleto, and card Contract performance (item V)
Identity Verification (KYC) and Anti-Money Laundering Legal obligation (item II)
Financial and Tax Record Keeping Legal obligation (item II)
Fraud Prevention and Platform Security Legitimate interest (item IX)
Sending marketing communications Consent (item I)
Responding to judicial and administrative orders Regular exercise of rights (item VI)
Aggregated usage analysis for platform improvement Legitimate interest (item IX)
About Legitimate Interest

When 551bet invokes legitimate interest as a legal basis, it means the processing is necessary for purposes the platform reasonably expects users to anticipate — such as fraud prevention — and does not disproportionately affect the rights of data subjects. You may challenge any processing based on legitimate interest at any time through our DPO.

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Sharing Data with Third Parties

551bet does not sell, rent, or trade its users' personal data with third parties for commercial purposes. Data sharing occurs only in the strictly necessary situations described below, always with contractual data protection guarantees compatible with the LGPD.

Who We May Share Your Data With

  • Payment processors: Brazilian financial institutions and payment gateways required to process deposits and withdrawals via Pix, boleto bancário, credit/debit card (Nubank, Itaú, Bradesco, Banco do Brasil, and other partner banks), Mercado Pago, and PicPay. Data shared is limited to the minimum necessary to complete the transaction;
  • Identity verification (KYC) providers: service providers specializing in document and biometric verification for regulatory compliance purposes. These providers operate as data processors under the LGPD and are contractually prohibited from using the data for any other purpose;
  • Technology providers: cloud infrastructure, cybersecurity, and data analytics companies that support the platform's technical operations, always under contracts with specific data protection clauses;
  • Competent authorities: regulatory bodies, and Brazilian law enforcement, judicial, and administrative authorities when legally required — for example, in money laundering investigations (pursuant to Law No. 9,613/1998) or by court order;
  • Auditors and legal advisors: professionals and firms engaged for audit, legal, or tax advisory purposes, subject to confidentiality obligations.
Data Transfers to Third Parties for Marketing

551bet does not share your data with third parties for marketing purposes. You may receive marketing communications from 551bet itself only if you have given explicit consent to do so — consent that can be withdrawn at any time through your account dashboard or by email.

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Data Storage & Security

551bet implements robust technical and organizational measures to protect users' personal data against unauthorized access, accidental loss, alteration, or improper disclosure.

Technical security measures

  • 256-bit SSL/TLS Encryption: all communication between your device and 551bet's servers is encrypted. This includes login, bets, deposits, and withdrawals;
  • Encryption at rest: sensitive data stored on our servers — such as financial data and identity documents — is encrypted at rest using securely managed keys;
  • Two-factor authentication (2FA): available to all users and strongly recommended for additional account protection;
  • Payment data tokenization: credit/debit card data is tokenized and never stored in full on our servers — only the token provided by the payment processor is retained;
  • Continuous monitoring: our security systems monitor the platform 24/7 to detect unauthorized access attempts, attacks, and anomalies;
  • Internal access control: only employees with a verified business need are granted access to users' personal data, and all access is logged for audit purposes.

Data location

Personal data of Brazilian 551bet users is primarily stored on servers located in Brazil. Where cloud service infrastructure hosted outside Brazil is used, we ensure that our contracts with those providers include data protection clauses equivalent to those required by the LGPD (as set out in Section 11 of this Policy).

Incident Notification

In the event of a security incident that may cause relevant risk or harm to data subjects, 551bet will notify the National Data Protection Authority (ANPD) and affected users within the legally established timeframe, providing information about the nature of the incident, the data involved, and the measures taken.

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Cookies and Tracking Technologies

551bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and collect aggregated analytical data. Below are the types of cookies we use and their purposes.

How to manage cookies

You can manage and delete cookies directly through your browser settings (Chrome, Firefox, Safari, Edge). Disabling strictly necessary cookies may prevent the platform from functioning correctly, including login and placing bets. Disabling analytics and marketing cookies does not affect core 551bet functionality.

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Protection of Minors' Data

551bet's services are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from minors and does not permit the registration or use of the platform by anyone under 18 years of age.

If we become aware that we have collected data from a minor — whether through false information provided during registration or by any other means — we will take the following immediate steps:

  • Immediate suspension of the associated account;
  • Deletion of all personal data related to the minor from our systems;
  • Refund of any deposits made to the account, minus any winnings obtained during the period of irregular use;
  • Notification to the National Data Protection Authority (ANPD) if the case involves significant processing of children's and adolescents' data.

If you are a parent or legal guardian and believe a minor has used 551bet, please contact us immediately at contato@551bet.best. We will treat this as a top-priority matter and act without delay.

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Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights that 551bet fully respects. See below each right and how to exercise it in practice.

Right of Access

You can request a full copy of all personal data 551bet holds about you, including how it was collected and what it is used for.

Right to Correction

If any of your data is incomplete, outdated, or incorrect, you can request a correction directly through your account dashboard or via 551bet's support channel.

Right to Deletion

You may request the deletion of your personal data when processing is based on consent or when the data is no longer needed for its original purpose, subject to any applicable legal retention obligations.

Right to Data Portability

You may request your data in a structured, interoperable format for transfer to another data controller, in accordance with ANPD regulations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without providing any justification. Simply update your communication preferences in your account dashboard.

Right to Information

You have the right to know which third parties your data has been shared with, the legal basis for processing it, and the consequences of not providing certain data.

How to exercise your rights

To exercise any of the rights listed above, please contact our Data Protection Officer (DPO) at contato@551bet.best with the subject line "LGPD Rights – [your full name]". We will respond within the 15 business days from the date the request is received. In complex cases, we may ask for additional documentation to verify your identity before processing the request.

Filing a Complaint with the ANPD

If you believe that 551bet has not adequately responded to a request regarding your rights as a data subject, you have the right to file a complaint with the National Data Protection Authority (ANPD) through its official portal. 551bet will cooperate fully with any ANPD investigation.

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Data Retention and Deletion

551bet retains users' personal data only for as long as necessary to fulfill the purposes for which it was collected — or for the period required by law, whichever is longer.

Retention periods by category

  • Active account data: retained for the full duration of the account and for as long as necessary after closure to meet legal obligations;
  • Financial and transaction records: retained for 5 (five) years after the transaction date, as required by Brazilian tax and regulatory obligations;
  • Identity verification documents (KYC): retained for 5 (five) years after account closure, in accordance with anti-money laundering regulations;
  • Records of support communications: retained for 2 (two) years after account closure;
  • Marketing data (consent): retained for as long as consent remains active or until you request its withdrawal;
  • Security logs: retained for 12 (twelve) months for security incident investigation purposes.

Once applicable retention periods have expired, data is securely deleted or irreversibly anonymized. Anonymized data no longer identifies the data subject and may be retained indefinitely for statistical purposes.

11

International Data Transfer

In situations where 551bet uses technology or infrastructure providers with servers located outside Brazil — such as global-scale cloud service providers — international transfers of personal data may occur.

In these cases, 551bet ensures that the transfer is carried out under one of the mechanisms provided by the LGPD to guarantee protection equivalent to that offered by Brazilian law:

  • Destination country with an adequate level of protection recognized by the ANPD; or
  • Standard contractual clauses approved by the ANPD or offering equivalent protection guarantees; or
  • Fulfillment of a specific legal or regulatory obligation; or
  • Specific and informed consent from the data subject for that transfer.

For more information about specific international transfers carried out by 551bet, please contact our DPO at contato@551bet.best.

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Changes to this Privacy Policy

551bet may update this Privacy Policy periodically to reflect changes in Brazilian law, our data processing practices, or the services we offer. When changes are material to data subjects, 551bet will provide advance notice of at least 15 (fifteen) days by registered email and through a prominent notice on the platform.

The most recent version of this Policy will always be available on this page, with the date of the last update shown in the document header. Continued use of the platform after a new version takes effect constitutes acceptance of the changes made.

If you do not agree with the proposed changes, you may exercise your right to have your data deleted and request account closure before the new rules take effect. Any available balance will be returned via Pix in accordance with the Terms and Conditions.

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Contact the Data Protection Officer (DPO)

551bet has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's data protection practices, handling data subject requests, and serving as the point of contact with the National Data Protection Authority (ANPD).

Data Protection Officer (DPO)
551bet · Compliance Department
Email
contato@551bet.best
Recommended subject line
"LGPD – [your full name]" or "Data Subject Rights"
Response Timeframe
Up to 15 business days
Support
Brazil – Brasília Time (24/7 for urgent matters)

To exercise the rights set out in Section 9, please submit your request by email with the appropriate subject line. For requests that require identity verification — such as data access or deletion — we may ask for additional documentation to confirm that the request is being made by the data subject themselves.

How 551bet Protects Your Privacy in Practice

Data protection is not just paperwork — it is a set of concrete measures that 551bet puts into practice every day to keep your information safe.

End-to-End Encryption

All communication between your phone or computer and 551bet's servers is encrypted using 256-bit SSL/TLS — the same standard used by Brazil's largest banks. Your account data, bets, and Pix transactions are never transmitted in plain text.

Strict Internal Access Controls

Only employees with a demonstrated operational need have access to users' personal data within 551bet — and every access is logged in audit trails. No data is accessed out of curiosity or without a recorded justification.

Payment Data Tokenization

Credit and debit card data is tokenized by the payment processor before reaching our systems. 551bet never stores your full card number — only the generated token, which cannot be reversed to recover the original number.

24/7 Fraud Monitoring

Our security systems monitor the platform in real time to detect unauthorized access attempts, multiple account creation, and anomalous behavior. This protects both the integrity of the platform and the data of legitimate users.

Zero Data Selling

551bet does not sell, rent, or trade users' personal data to third parties for commercial purposes. Full stop. Data sharing only takes place when necessary for the operation of the service or when required by law — and this is documented in this Policy.

Active LGPD Compliance

551bet maintains a dedicated DPO, conducts regular reviews of its data protection practices, and keeps this Policy up to date. LGPD compliance is not a checklist for us — it is an ongoing process that shapes how the platform is built and operated.

Privacy at 551bet: Why It Matters for Brazilian Bettors

When you create an account on 551bet, you are entrusting the platform with sensitive information: your full name, CPF, date of birth, banking details for Pix and deposits, betting history, and usage behavior. In the wrong hands, this data could be misused. That is why 551bet treats data protection not as a bureaucratic checkbox, but as a core part of what it means to be a trustworthy platform for Brazilian bettors.

The LGPD came into force in Brazil in 2020 and reshaped the country's data protection landscape. For companies operating digital platforms — like 551bet — this means concrete obligations: having a legal basis for each data processing activity, appointing a Data Protection Officer (DPO), upholding data subjects' rights, and reporting security incidents. 551bet has implemented all of these requirements and goes beyond them in several areas, especially in technical security.

What does this mean for you in practice? It means that when you make a deposit via Pix or Mercado Pago on 551bet, that transaction data is protected with bank-grade encryption. When you go through the identity verification process before your first withdrawal — submitting a photo of your RG or CNH — those documents are stored in encrypted form and accessed only by the people who need to verify them, with an audit log of every access. When you bet on the Brasileirão Série A, the Copa do Brasil, or a UFC event, your betting history is never shared with third parties.

Another important aspect is transparency around cookies. 551bet uses cookies to keep the site functioning — such as maintaining your session while you browse — and to understand how users interact with the platform in aggregate, which helps improve the experience. What 551bet does not do is use third-party tracking cookies to build a detailed profile of your online behavior for advertising purposes, or sell that data to ad networks.

The rights guaranteed by the LGPD can be exercised on 551bet in a straightforward way, without excessive red tape. Want to know what data the platform holds about you? Send an email to our DPO and receive a response within 15 business days. Need to update your address or email? Do it directly through your account dashboard. Want to close your account and request deletion of your data? Contact support — your balance will be returned via Pix and your data will be deleted after the legally required financial record retention periods have been met.

Retention periods are worth paying attention to, as they sometimes raise questions. Even after you close your 551bet account, certain data must be retained for a period defined by law. Financial and transaction records — such as deposit and withdrawal receipts — must be kept for five years, in line with Brazilian tax and regulatory requirements. Identity verification documents follow the same retention period due to anti-money laundering rules. This is not a choice made by 551bet — it is a legal obligation that any betting platform operating in Brazil must fulfill.

551bet recognizes that privacy and trust go hand in hand. A user who knows their data is protected feels more confident using the platform regularly, making deposits and withdrawals without hesitation, and recommending 551bet to friends. That is why we invest in technical security, regulatory compliance, and transparency — not only because the law requires it, but because we believe it is the right way to operate a platform that handles the sensitive data of hundreds of thousands of Brazilian bettors.

Frequently Asked Questions about Privacy at 551bet

The most common questions about data protection and LGPD that reach our support team — answered directly.

No. Your CPF is used exclusively for identification and account verification at 551bet. It may be shared with payment processors to confirm ownership of Pix transactions — an operational requirement, not a marketing choice — and with competent authorities when required by law. 551bet does not share your CPF with other companies for commercial purposes, marketing, or any purpose that is not strictly necessary for the operation of the service.

Yes, you can request the deletion of your personal data. However, certain data must be retained for legally defined periods — such as financial records (5 years) and identity verification documents (5 years after account closure), in compliance with tax and anti-money laundering requirements. This data cannot be deleted before the legal retention period expires, even at the data subject's request. All other personal data — such as account preferences, support communication history, and marketing data — can be deleted immediately upon request. To submit a request, send an email to contato@551bet.best with the subject line "Data Deletion – [your name]".

Your betting history at 551bet is confidential. Within the platform, it can only be accessed by employees with a proven operational need — such as support, compliance, and internal audit teams — and all access is logged. Externally, your betting history may be disclosed to the relevant authorities when required by a court order or lawful administrative request. It is never shared with other companies, marketing partners, or any third party without a specific legal basis. You can view your full history in your account dashboard at any time.

To unsubscribe from 551bet marketing emails and promotions, you have two options: (1) go to your account dashboard under "Communication Preferences" and uncheck the promotional emails option — changes take effect within 24 hours; or (2) click the "Unsubscribe" link in the footer of any marketing email you receive from 551bet. Please note that you will continue to receive transactional emails necessary for the operation of your account — such as deposit and withdrawal confirmations and security notifications — regardless of your marketing preferences, as these emails are essential to the provision of the service.

In the event of a merger, acquisition, or closure of 551bet's operations, users' personal data will be handled according to the following rules: (1) if there is a successor continuing the same service, data may be transferred, but users will be notified in advance and will have the right to request deletion before the transfer; (2) in the event of a permanent closure with no successor, all personal data not required to be retained by law will be securely deleted, and users will be given adequate notice to request a copy of their data before deletion. In either scenario, 551bet will ensure that data subjects' rights are upheld in accordance with the LGPD.
Summary of Your Rights as a Data Subject at 551bet

You have the right to access, correct, delete, port, and object to the processing of your personal data at any time. To exercise any of these rights, please contact our DPO at contato@551bet.best. The response period is up to 15 business days. This Policy is compliant with the LGPD (Law No. 13,709/2018).

For more details on the general rules governing platform use, please refer to our Terms & Conditions. 551bet is strictly for users aged 18 and over.

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Your Data Protected. Your Bets Secure.

551bet takes your data as seriously as it takes your bets. Create your account for free, deposit from R$ 10.00 via Pix, and enjoy the best odds on Brazilian football with complete peace of mind.

Play responsibly. For users aged 18 and over only. Your data is protected under the LGPD. See the Terms & Conditions.

Responsible Gaming Is Part of Who We Are

Betting is entertainment, not a financial solution. 551bet gives you deposit limit tools, account pause, and permanent self-exclusion — all available directly in your account dashboard, no red tape, no judgment. Only play with what you can afford to lose.

Learn more about Responsible Gaming →
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